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England & Wales

We provide engaging teaching from leading experts on our virtual sessions allowing you to explore topics in depth. The e-learning courses include case studies to put the learning into context and regular opportunities to test your understanding of the subject as you go.

Levels of training

Our training covers the essentials you need to help your clients manage their debts. It is designed around different levels:

  • New Adviser – gives new advisers an understanding of the basic principles of money advice.
  • Advice Work/ Caseworker – develops skills and knowledge further so advisers can to deal with the majority of debt problems.
  • Specialist – helps advisers deal with more complex cases.


Our e-learning courses are delivered in a convenient format of online training. From bite-sized courses, to more comprehensive pathways, we have a range of courses to help you improve or refresh your knowledge.

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Webinars taught by experts

Our webinars offer a unique opportunity to learn directly from experts. They can be attended live and are also available for users to listen to after the event.

Virtual training

Our virtual training courses cover specific debts giving advisers a comprehensive understanding of the implications and solutions relating to them. They explore advice methods and include exercises to practice soft skills required for dealing with the challenges of giving debt advice.

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Support for Supervisors

Our Supervisor Hub brings together training on essential skills such as ensuring quality and consistency in your team, time management, giving feedback and coaching.

Access to training

We provide free training for the free debt advice sector. To access our training you need to register on Wiseradviser.

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Have a debt advice related question?

In addition to e-learning, virtual courses and webinars, you can also have access to our forum. Moderated by the Citizen Advice Expert Advice team, this forum can be used by all Wiseradviser users in England & Wales to post questions and answers regarding debt advice practice.


Our training is accredited by the Money and Pension Service (MaPS) Quality Framework for Individuals delivering debt advice. Wiseradviser has also achieved City & Guilds Assured quality mark for its debt advice induction training programmes.

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About us

Meet the Wiseradviser team, Subject Matter Experts and tutors, read our latest news and find out how to contact us.

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Contact Wiseradviser

Do you want to find out more about our training? Contact the Adviser Support team.

Wiseradviser team

Submit an enquiry

Complete our enquiry form and we’ll get back to your shortly.

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