Posted October 19, 2023
As the demands on advice services continues to remain high, ensuring that we provide a consistent quality of advice is crucial. Our new course for supervisors explores how to maintain quality in your team, with ideas for keeping up-to-date on quality measures and ways to promote a positive quality culture.
This course is designed to help supervisors:
• understand the skills and knowledge needed to deliver a quality service
• adapt to changes when they arise
• encourage a culture of continuous improvement
• share best practice with other advice supervisors.
See more details and enrol on this training on the Wiseradviser training platform.